Please see the article Tracking information has not updated in a few days. Whats next? for more information on shipping delays during the pandemic.
STANDARD SHIPPING TIMEFRAME
We expect more orders to begin fulfillment in 7 - 10 business days from the date of purchase. Please know that business days do not include Saturdays, Sundays, or National Holidays. Some products will be shipped in 4 - 6 weeks depending on the timeline of production. each product shipping window can be found on the product descriptions at the time of purchase.
Please see our Shipping Guide for more information.
EXTERNAL PARTNERSHIPS
NTWRK may work with external brands and partners for drops and shows. In the event that you've purchased from an external partnered show, products are subject to extended shipping windows. NTWRK's internal policy above is not supported. The brand partner's internal policy will be enforced.
FOR FURTHER SUPPORT, PLEASE OPEN YOUR NTWK APP AND TAP "PROFILE". ONCE YOU ARE IN YOUR PROFILE, PLEASE SELECT "NEED HELP? ASK HERE" TO SUBMIT AN INQUIRY WITH OUR SUPPORT TEAM AND WE WOULD BE MORE THAN HAPPY TO ASSIST YOU.