Please submit a ticket to our support team.
Upon submitting a ticket, please include a screen recording from the time that you enter the NTWRK app to the point where you are experiencing an issue. In addition, please include a brief description of the nature of your problem.
With the screen recording, we will be able to pinpoint exactly what the root cause of your problem is by reviewing it with our developers. Screenshots will limit our visibility into the problem.
PLEASE OPEN YOUR NTWK APP AND TAP "PROFILE". ONCE YOU ARE IN YOUR PROFILE, PLEASE SELECT "NEED HELP? ASK HERE" TO SUBMIT AN INQUIRY WITH OUR SUPPORT TEAM AND WE WOULD BE MORE THAN HAPPY TO ASSIST YOU.