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Why hasn't my order shipped?

Please see the article titled Tracking information has not updated in a few days. Whats next? for more information on shipping delays during the pandemic.



We expect more orders to begin fulfillment in 7 - 10 business days from the date of purchase. Please know that business days do not include Saturdays, Sundays, or National Holidays. Some products will be shipped in 4 - 6 weeks depending on the timeline of production. each product shipping window can be found on the product descriptions at the time of purchase.


Please see our Shipping Guide for more information.



NTWRK may work with external brands and partners for drops and shows. In the event that you've purchased from an external partnered show, products are subject to extended shipping windows. NTWRK's internal policy above is not supported. The brand partner's internal policy will be enforced.


Here is a link to the NTWRK Partnered Drops shipping guide.